Department of Emergency Medical Care and Health Administration

The mission of our department is focused on providing pre-hospital care in an efficient and professional manner to the citizens of Guaynabo and surrounding areas, through a network of stations and emergency units, with the best human resources using the most modern technology in the market.

The Municipality of Guaynabo also has the services of the PR Government Health Plan through the primary medical group GMP-1004. There are 12,000 insured members who receive services at the CDT Guaynabo Medical Mall, Amelia and Hato Nuevo. We have outpatient and pediatric clinics through which primary care physicians and specialists provide services as required by the health needs of our participants.

In addition, the Guaynabo Medical Mall offers the following services:

Clinic Area:

We have:

• Five (5) general practitioners
• Three (3) pediatricians
• Appointment and referral coordinator
• Case manager
• Vaccination area
• Extended hours until 9:00pm

Specialist Area:

• Internal Medicine
• Gynecology
• Nutritionist
• Social work
• Physiatry

Emergency Room

Hours of operation 7:00 AM -11:00 PM

We also have a Laboratory, Radiology Center, Pharmacy and Hypertension and Diabetes Clinics.
All this in a modern facility, with a location close to the hospitals nearest to our room for
a rapid disposition of the patient in case of need.

Emergency Medical Program

This program consists of four (4) Emergency Medical Bases, and one (1) Command Center (Dispatch), where all calls are received and from which instructions are given to the different stations or bases. Our center is directly connected to the 9-1-1 emergency system's call reception center (CRL), so that when an emergency occurs, information and response flow more quickly.

Our emergency stations are geographically distributed within the municipal jurisdiction. They are located in:

• Hato Nuevo Neighborhood
• Amelia Neighborhood
• Torrimar
• Central (Santos Rivera Pérez Building)

The Emergency Medical Program's vision is to provide a medical emergency response system, where all components act in coordination with the purpose of offering the best treatment in the shortest possible time with the intention of reducing mortality and morbidity. To build an emergency service that sets the guidelines and serves as a model in the provision of emergency services.